MO-AFCC Fall Conference
The Missouri Chapter of the Association of Family and Conciliation Courts (MO-AFCC)
The Latest from Bill Eddy: Skills for Dealing with High Conflict People
Highlights and Takeaways from his two new books, "BIFF for Lawyers" and
"Our New World of Adult Bullies: How to Spot Them-How to Stop Them"
October 25, 2024 9:00 a.m. - Noon via Zoom and in person by Region
Presented by:
Bill Eddy, LCSW, Esq. and co-founder and Chief Innovation Officer of the High Conflict Institute
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Brought to you in part through the generous support of our sponsors:
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Description
Parents in high-conflict separations and divorces are often stuck in all-or-nothing thinking, unmanaged emotions, extreme behavior and a preoccupation with blaming each other (and their professionals). Yet most can be re-directed to learn new skills that are simple, with lots of repetition and positive reinforcement by all professionals. Using these skills, they can focus on better communication with their co-parent and their children. They can also become more effective in developing their own parenting plans and/or following court orders.
Bill Eddy, LCSW, Esq., co-founder of the High Conflict Institute, will focus on ways to work with individual clients by any professional, starting with foundational information on understanding what drives high conflict behaviors, the necessary paradigm shift for increasing your effectiveness, and identifying your own conflict style, which can impact the success of handling high conflict cases.
Following foundational elements, Bill will focus on skills and some of the different ways that parents think in high-conflict situations and key things to avoid in working with them, including the 4 Fuhgedaboudits. A simple method will be presented for recognizing potential high-conflict patterns of behavior. Then, a method, the CARS Method® for professionals to use for calming them and building cooperation, will be presented.
Bill will also discuss the dynamics of bullies and how to spot them and stop them, based on his 2024 book, Our New World of Adult Bullies: How to Spot Them – How to Stop Them.
Key skills will be presented which can be used with other professionals, with clients, and can also be taught to parents to assist them in communicating and making decisions: EAR Statements for verbal interactions; using BIFF Response® method for written communications (based on Bill’s recent book, BIFF for Lawyers and BIFF for Co-Parent Communication), will be presented with examples and a brief practice exercise. Then a method of Making Proposals in three steps will be presented, which helps clients focus on problem-solving and away from emotional engagement. Finally, a method for calming their own emotions with Encouraging Statements will be taught.
He will also discuss tips for mediating high conflict disputes, teaching skills to clients and children, and dealing with high-conflict opposing counsel or other professionals.
Bill Eddy, LCSW, Esq., co-founder of the High Conflict Institute, will focus on ways to work with individual clients by any professional, starting with foundational information on understanding what drives high conflict behaviors, the necessary paradigm shift for increasing your effectiveness, and identifying your own conflict style, which can impact the success of handling high conflict cases.
Following foundational elements, Bill will focus on skills and some of the different ways that parents think in high-conflict situations and key things to avoid in working with them, including the 4 Fuhgedaboudits. A simple method will be presented for recognizing potential high-conflict patterns of behavior. Then, a method, the CARS Method® for professionals to use for calming them and building cooperation, will be presented.
Bill will also discuss the dynamics of bullies and how to spot them and stop them, based on his 2024 book, Our New World of Adult Bullies: How to Spot Them – How to Stop Them.
Key skills will be presented which can be used with other professionals, with clients, and can also be taught to parents to assist them in communicating and making decisions: EAR Statements for verbal interactions; using BIFF Response® method for written communications (based on Bill’s recent book, BIFF for Lawyers and BIFF for Co-Parent Communication), will be presented with examples and a brief practice exercise. Then a method of Making Proposals in three steps will be presented, which helps clients focus on problem-solving and away from emotional engagement. Finally, a method for calming their own emotions with Encouraging Statements will be taught.
He will also discuss tips for mediating high conflict disputes, teaching skills to clients and children, and dealing with high-conflict opposing counsel or other professionals.
Learning Objectives
In this presentation, attendees will:
1--Identify the conflict dynamics of five types of high-conflict personalities
2--Apply brain science to managing high-conflict people with empathy, attention and respect
3--Learn to use EAR Statements to connect with upset, blaming, complaining people to de-escalate and calm them before shifting into problem-solving activities using choices, proposals, and analyzing options
4--Reduce resistance to positive problem-solving with a 2-step mediator method and provide a structured mediation approach designed for high-conflict personalities
5--Learn to use BIFF Communication with clients, other professionals, and to teach it to clients
6--Apply a 6-step approach for recognizing bullying behavior and bully dynamics in families and how to set limits, impose serious consequences, and communicate effectively about bullies to others.
1--Identify the conflict dynamics of five types of high-conflict personalities
2--Apply brain science to managing high-conflict people with empathy, attention and respect
3--Learn to use EAR Statements to connect with upset, blaming, complaining people to de-escalate and calm them before shifting into problem-solving activities using choices, proposals, and analyzing options
4--Reduce resistance to positive problem-solving with a 2-step mediator method and provide a structured mediation approach designed for high-conflict personalities
5--Learn to use BIFF Communication with clients, other professionals, and to teach it to clients
6--Apply a 6-step approach for recognizing bullying behavior and bully dynamics in families and how to set limits, impose serious consequences, and communicate effectively about bullies to others.
About Our Presenters
Bill Eddy, LCSW, Esq. - Bill Eddy is the High Conflict Institute’s co-founder and Chief Innovation Officer. While pioneering High Conflict Personality Theory (HCP), he was the National Conflict Resolution Center’s Senior Family Mediator for 15 years, a Certified Family Law Specialist for 15 years, and a licensed clinical social worker therapist for over 12 years.
Bill serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and was a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 35 U.S. states and 13 countries.
Bill is the author of several books, including the brand new Our New World of Adult Bullies: How to Spot Them – How to Stop Them, BIFF for Lawyers and Law Offices (2024); Mediating High Conflict Disputes; High Conflict People in Legal Disputes; and the BIFF Conflict Communication Series. He is the developer of the New Ways for Families® for parents in divorce and co-parenting, and the New Ways for Mediation® method for mediating high conflict disputes or any dispute. He also co-hosts the podcast It’s All Your Fault! with Megan Hunter.
Bill serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and was a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 35 U.S. states and 13 countries.
Bill is the author of several books, including the brand new Our New World of Adult Bullies: How to Spot Them – How to Stop Them, BIFF for Lawyers and Law Offices (2024); Mediating High Conflict Disputes; High Conflict People in Legal Disputes; and the BIFF Conflict Communication Series. He is the developer of the New Ways for Families® for parents in divorce and co-parenting, and the New Ways for Mediation® method for mediating high conflict disputes or any dispute. He also co-hosts the podcast It’s All Your Fault! with Megan Hunter.
Attendance Options
Bill Eddy will be presenting via Zoom Webinar.
Attendees may join the Zoom webinar from the comfort of home or office
or
Come to a Zoom viewing session with other attendees at:
Attendees may join the Zoom webinar from the comfort of home or office
or
Come to a Zoom viewing session with other attendees at:
- St. Louis - St. Louis County Circuit Courthouse, 105 S. Central Ave., St. Louis, MO 63105
- Kansas City - UMKC Law School, 500 E 52nd St, Kansas City, MO 64110
- Columbia - Markel & Lingo Law Office, 1200 Rogers St., Suite C, Columbia, MO 65201
- Springfield - Reece Family Law, 2202 W Chesterfield St, Springfield, MO 65807
Continuing Education Credits
Approved:
3.6 CLE - MO Lawyers
3.6 CLE - MO GAL Credit
3.0 CEU - MO Social Workers
3.0 CLE - KS Lawyers
3.4 CDRE - KS Mediation
3.6 CLE - MO Lawyers
3.6 CLE - MO GAL Credit
3.0 CEU - MO Social Workers
3.0 CLE - KS Lawyers
3.4 CDRE - KS Mediation
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Cancellations
No refunds will be issued.